SOAR

Our email system started receiving error responses while delivering email to Microsoft accounts late last night.

This is primarily occurring with our myTroop service.

This includes @msn, @live, @hotmail, @outlook email accounts.

We are not listed on any "black lists". Our externally measured SenderScore is 98 (out of 100). There are no issues with our email system.

Microsoft has for some reason decided to start blocking email from our service.

We have a support request into them to find out what is going on. As soon as we find out more information, we will pass it along.

SOAR Support