SOAR

An export feature for event registrations has been added for event administrators on the ‘Attendee List’ page of an Event.

This Excel file contains three spreadsheets

• Attending
• Not Attending
• No Response

The information in the export can be used for a variety of purposes including collecting email addresses for emails specific to each group: Attending, Not Attending, No Response.

A basic Roster Export feature has been added at Admin/Members.

This will enable customers to use information from their Rosters in a variety of ways by exporting to Excel and manipulating information there.

We will expand the Roster Export feature after the Roster work in 2012.

This feature is primarily for users of TroopMaster and PackMaster.

This will allow you from preventing your members from updating their own contact information. This way they will have to forward contact information changes to the person who manages TroopMaster/PackMaster and contact information changes will not be lost upon subsequent imports.

The option is available at Admin/Control Panel/Features/Roster. The Edit Own feature is turned on by default. You may uncheck this box to prevent members from modifying their own contact information.

A feature to forward all contact information changes to a single email address will be included in the Roster work coming in 2012.

This document has been updated to include the new features as well as expanded to better describe the Even Signup features, options, and process.

It is also now conveniently available in the ‘signup admin’ tab of each Event ! It is also available at Admin/Online Help/Feature Guides.

Please take the time to read through it to better understand all of your options.

We have received issue reports from a number of customers that the Edit Own checkbox in not active in the new Consolidated Event Signup.

Please remember that Edit Own is ONLY available to customers that are using Individual Accounts for each member. If you are using Shared Accounts there is no way for the website to know who is logged in. Thus there is no way for them to just edit their own registration. They would have to access to edit ANY registration and you don’t want that.

If you are using Individual Accounts and you cannot access the Edit Own checkbox for Consolidated Event Signup, it means that you have not properly set the mode for your SOAR website. Go to Admin/Control Panel/Membership and change the mode to Individual Accounts. As soon as you do this the Edit Own checkbox will become available to you.

• Name/Type Report - The Name and Type reports have been combined into a single report under the Name report. You will now see sections for Attending Scouts, Attending Adults, Regrets Scouts, and Regrets Adults.
• Section Expand/Collapse – Each section of the Attendee list can now be collapsed or expanded to allow for more control in viewing and printing registration summaries. By default the Regrets Adult section for each report will be collapsed to remove confusion.
• Patrol Report – For Boy Scout Troops adults have been pulled out of the Patrol sections and added to their own Adults Attending section
  

Just as you, we are anxious to get to email lists for Events. An easy way to email those that ARE attending an event. An easy way to email those that have not registered at all for an event.

To achieve these new features we need to retool some of the underlying email system to handle more dynamic email lists. Right now email list membership changes in bulk a few times a year when new scouts are added and on occasion as members update their email address. Email Lists for Events means the “membership” of the email list will change daily, if not hourly. That is going to take some time.

We have added a new section to the Signup Admin tab with some new options.

The first option in this section is Filter by Den/Patrol. This gives you the ability to limit who can register based upon the Den/Patrol filters you have assigned to the Event. This was originally called Filter Registration in the September 2011 release.

Three new options

• Scouts – Allow Scouts to be registered for the event.
• Adult Leaders – Allow any adult with an adult leadership position (as defined in your website Roster) to be registered for the event
• Adults – Allow any adult to be registered for the event.
  

SOAR Customers,

The Boy Scouts of America released guidelines for using social media (Facebook, Twitter, and YouTube) over the summer. There wasn’t much fanfare about the release of these guidelines, nor have I seen it trickle down to many local units yet. I wanted to make sure these guidelines reached each SOAR customer, so you can use this information if you are using social media for your unit.

http://www.scouting.org/scoutsource/Marketing/Resources/SocialMedia.aspx

The summary:

• Make sure you are following the Scout Oath and Law online
  

We wanted to give you an update on the service interruption issue that has affected 1/3 of our Cub Scout customers. This issue does not affect Boy Scout customers.

As you may know from a past Announcement, on August 22nd one of our Database Servers experienced a hardware failure. This server is the home of approximately 1/3 of our Cub Scout customers. The faulty hardware was replaced and the server rebuilt. No data was lost.

Since then the Database Server has experienced periods of connectivity loss, during which customers cannot access their SOAR website. There is no data loss due to this issue.